Datto RMM - Issue with establishing connection to remote devices with Spashtop through Datto RMM
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Investigating - Our Teams are working on the current Splashtop Remote Screenshare connection issues through Datto RMM where the Splashtop Client on the connecting device is unable to establish the connection with the Splashtop Streamer on the remote device and terminates in certain environments.
We understand the importance of resolving this issue as a matter of priority to minimise further disruption to your operations.
We apologise for the inconvenience and appreciate your patience!
Apr 18, 2024 - 16:09 UTC
We understand the importance of resolving this issue as a matter of priority to minimise further disruption to your operations.
We apologise for the inconvenience and appreciate your patience!
Apr 18, 2024 - 16:09 UTC
Update - Microsoft has confirmed that “significant changes” to their Exchange APIs involved re-indexing certain folders, causing all items in those folders to be re-synchronized and re-ingested by Datto SaaS Protection and Backupify.
Microsoft has stated that this issue is impacting multiple backup vendors.
This issue has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests, which caused a corresponding reduction in backup success rates, particularly for Microsoft Exchange mailboxes.
The queue of data that must be re-ingested is decreasing at a linear rate and customers will see their Exchange backup success rate improve as their re-ingest completes.
We are working directly with Microsoft’s Messaging Product team on a 24x7 basis to reduce the impact of this issue and it has been escalated to a ‘Sev A’ – Microsoft’s top level.
We are also rolling out additional infrastructure to assist in processing the additional data being sent from Microsoft.
Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Thursday, April 18 and is expected to complete by April 24th.
Apr 18, 2024 - 15:44 UTC
Microsoft has stated that this issue is impacting multiple backup vendors.
This issue has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests, which caused a corresponding reduction in backup success rates, particularly for Microsoft Exchange mailboxes.
The queue of data that must be re-ingested is decreasing at a linear rate and customers will see their Exchange backup success rate improve as their re-ingest completes.
We are working directly with Microsoft’s Messaging Product team on a 24x7 basis to reduce the impact of this issue and it has been escalated to a ‘Sev A’ – Microsoft’s top level.
We are also rolling out additional infrastructure to assist in processing the additional data being sent from Microsoft.
Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Thursday, April 18 and is expected to complete by April 24th.
Apr 18, 2024 - 15:44 UTC
Update - Microsoft has confirmed that a change to the Microsoft API has caused data to re-ingest for a sub-set of folders within certain users’ Exchange mailboxes and is impacting multiple backup vendors.
This has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests, particularly for Microsoft Exchange mailboxes.
As of Tuesday, April 16th, this issue was escalated within Microsoft to a SEV A and the Datto R&D team is working directly with Microsoft engineers on a 24x7 basis to bring the issue to resolution.
In parallel, additional API throttling mitigation changes were deployed on April 16th and backup success rates for both Microsoft Teams and SharePoint backups have now returned to normal levels.
Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Thursday, April 18 and is expected to complete by April 24th.
Apr 17, 2024 - 16:53 UTC
This has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests, particularly for Microsoft Exchange mailboxes.
As of Tuesday, April 16th, this issue was escalated within Microsoft to a SEV A and the Datto R&D team is working directly with Microsoft engineers on a 24x7 basis to bring the issue to resolution.
In parallel, additional API throttling mitigation changes were deployed on April 16th and backup success rates for both Microsoft Teams and SharePoint backups have now returned to normal levels.
Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Thursday, April 18 and is expected to complete by April 24th.
Apr 17, 2024 - 16:53 UTC
Update - An unexpected change to the Microsoft API has resulted in Datto SaaS Protection and Backupify re-ingesting data for a sub-set of folders within certain users’ Exchange mailboxes. This has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests.
This issue has been escalated within Microsoft to a SEV A and the Datto R&D team is working directly with Microsoft engineers on a 24x7 basis to address the issue.
The platform continues to work through the queue of re-ingested data. We anticipate that the API throttling will decrease as the queue of re-ingested data is processed.
In parallel, additional API throttling mitigation changes were deployed on April 16th to improve backup success rates. This change is showing significant improvement in both Microsoft Teams and SharePoint backups, which are expected to return to normal by end of day April 16th.
Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Wednesday, April 17 and is expected to complete by April 24th.
Apr 16, 2024 - 17:26 UTC
This issue has been escalated within Microsoft to a SEV A and the Datto R&D team is working directly with Microsoft engineers on a 24x7 basis to address the issue.
The platform continues to work through the queue of re-ingested data. We anticipate that the API throttling will decrease as the queue of re-ingested data is processed.
In parallel, additional API throttling mitigation changes were deployed on April 16th to improve backup success rates. This change is showing significant improvement in both Microsoft Teams and SharePoint backups, which are expected to return to normal by end of day April 16th.
Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Wednesday, April 17 and is expected to complete by April 24th.
Apr 16, 2024 - 17:26 UTC
Update - An unexpected change to the Microsoft API has resulted in Datto SaaS Protection and Backupify re-ingesting data for a sub-set of folders within certain users’ Exchange mailboxes. This has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests.
Over the weekend, the platform continued to work through the queue of re-ingested data. We anticipate that the API throttling will decrease as the queue of re-ingested data is processed.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some V2 users where backups will start and not complete. A fix for the incomplete backups issue on V2 has been identified and is being rolled out beginning Monday, April 15 and the rollout is expected to complete by mid-week.
Apr 15, 2024 - 14:21 UTC
Over the weekend, the platform continued to work through the queue of re-ingested data. We anticipate that the API throttling will decrease as the queue of re-ingested data is processed.
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
This issue is also impacting some V2 users where backups will start and not complete. A fix for the incomplete backups issue on V2 has been identified and is being rolled out beginning Monday, April 15 and the rollout is expected to complete by mid-week.
Apr 15, 2024 - 14:21 UTC
Identified - An unexpected change to the Microsoft API has resulted in Datto SaaS Protection and Backupify re-ingesting data for a sub-set of folders within certain users’ Exchange mailboxes. This has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests.
The impact is a reduction in backup success rates for the users experiencing this issue.
We are actively working with Microsoft to resolve this problem.
Mitigation :
The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
Subscribe to Datto SaaS Protection on the Status Page for up to date information.
You can monitor the current status of this issue at https://status.datto.com/
Apr 12, 2024 - 18:00 UTC
The impact is a reduction in backup success rates for the users experiencing this issue.
We are actively working with Microsoft to resolve this problem.
Mitigation :
The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
Subscribe to Datto SaaS Protection on the Status Page for up to date information.
You can monitor the current status of this issue at https://status.datto.com/
Apr 12, 2024 - 18:00 UTC
Investigating - We are currently aware of a problem where a subset of Datto SaaS Protection users can experience a M365 Exchange failure due to error "ExchangeServerBusyError".
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
Our Engineering team is currently investigating the problem and working with Microsoft towards a resolution.
Subscribe to Datto SaaS Protection on the Status Page for up to date information.
You can monitor the current status of this issue at https://status.datto.com/
Apr 10, 2024 - 15:27 UTC
Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit :
https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling
Please note : Limit increases are temporary and will need to be applied again as needed.
Our Engineering team is currently investigating the problem and working with Microsoft towards a resolution.
Subscribe to Datto SaaS Protection on the Status Page for up to date information.
You can monitor the current status of this issue at https://status.datto.com/
Apr 10, 2024 - 15:27 UTC
Identified - We are currently aware of a problem where a subset of Datto SaaS Protection backups will start but never complete on certain V2 nodes. This can also impact exports of affected nodes.
Please note: This is not impacting partners on v3 pods.
Our Engineering team has identified the problem and is working towards a resolution.
Affected Nodes :
des1-bfyii-3007
des1-bfyii-746
gbe2-bfyii-1770
gbe2-bfyii-1826
gbe2-bfyii-2021
gbe2-bfyii-2096
gbe2-bfyii-2416
gbe2-bfyii-2419
gbe2-bfyii-2420
gbe2-bfyii-2603
gbe2-bfyii-361
gbe2-bfyii-980
use1-bfyii-1001
use1-bfyii-1090
use1-bfyii-1182
use1-bfyii-1297
use1-bfyii-1394
use1-bfyii-1471
use1-bfyii-1485
use1-bfyii-1493
use1-bfyii-1590
use1-bfyii-1593
use1-bfyii-1597
use1-bfyii-1601
use1-bfyii-1665
use1-bfyii-1735
use1-bfyii-1738
use1-bfyii-1740
use1-bfyii-1745
use1-bfyii-1747
use1-bfyii-1749
use1-bfyii-1799
use1-bfyii-1802
use1-bfyii-1804
use1-bfyii-1807
use1-bfyii-1811
use1-bfyii-1849
use1-bfyii-1919
use1-bfyii-1921
use1-bfyii-1925
use1-bfyii-1931
use1-bfyii-1949
use1-bfyii-2057
use1-bfyii-2060
use1-bfyii-2066
use1-bfyii-2158
use1-bfyii-2162
use1-bfyii-2292
use1-bfyii-2296
use1-bfyii-2298
use1-bfyii-2299
use1-bfyii-2300
use1-bfyii-2301
use1-bfyii-2303
use1-bfyii-2361
use1-bfyii-2364
use1-bfyii-2367
use1-bfyii-2368
use1-bfyii-2374
use1-bfyii-2377
use1-bfyii-2378
use1-bfyii-2379
use1-bfyii-2475
use1-bfyii-2476
use1-bfyii-2483
use1-bfyii-2597
use1-bfyii-2678
use1-bfyii-2683
use1-bfyii-2690
use1-bfyii-2730
use1-bfyii-2735
use1-bfyii-2742
use1-bfyii-2814
use1-bfyii-2817
use1-bfyii-2818
use1-bfyii-2819
use1-bfyii-2825
use1-bfyii-670
use1-bfyii-674
use1-bfyii-693
use1-bfyii-772
use1-bfyii-799
use1-bfyii-992
Unsure of which node you are on? We have a Knowledge Base article to walk you through determining your node : https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored
Subscribe to Datto SaaS Protection on the Status Page for up to date information.
You can monitor the current status of this issue at https://status.datto.com/
Apr 09, 2024 - 17:48 UTC
Please note: This is not impacting partners on v3 pods.
Our Engineering team has identified the problem and is working towards a resolution.
Affected Nodes :
des1-bfyii-3007
des1-bfyii-746
gbe2-bfyii-1770
gbe2-bfyii-1826
gbe2-bfyii-2021
gbe2-bfyii-2096
gbe2-bfyii-2416
gbe2-bfyii-2419
gbe2-bfyii-2420
gbe2-bfyii-2603
gbe2-bfyii-361
gbe2-bfyii-980
use1-bfyii-1001
use1-bfyii-1090
use1-bfyii-1182
use1-bfyii-1297
use1-bfyii-1394
use1-bfyii-1471
use1-bfyii-1485
use1-bfyii-1493
use1-bfyii-1590
use1-bfyii-1593
use1-bfyii-1597
use1-bfyii-1601
use1-bfyii-1665
use1-bfyii-1735
use1-bfyii-1738
use1-bfyii-1740
use1-bfyii-1745
use1-bfyii-1747
use1-bfyii-1749
use1-bfyii-1799
use1-bfyii-1802
use1-bfyii-1804
use1-bfyii-1807
use1-bfyii-1811
use1-bfyii-1849
use1-bfyii-1919
use1-bfyii-1921
use1-bfyii-1925
use1-bfyii-1931
use1-bfyii-1949
use1-bfyii-2057
use1-bfyii-2060
use1-bfyii-2066
use1-bfyii-2158
use1-bfyii-2162
use1-bfyii-2292
use1-bfyii-2296
use1-bfyii-2298
use1-bfyii-2299
use1-bfyii-2300
use1-bfyii-2301
use1-bfyii-2303
use1-bfyii-2361
use1-bfyii-2364
use1-bfyii-2367
use1-bfyii-2368
use1-bfyii-2374
use1-bfyii-2377
use1-bfyii-2378
use1-bfyii-2379
use1-bfyii-2475
use1-bfyii-2476
use1-bfyii-2483
use1-bfyii-2597
use1-bfyii-2678
use1-bfyii-2683
use1-bfyii-2690
use1-bfyii-2730
use1-bfyii-2735
use1-bfyii-2742
use1-bfyii-2814
use1-bfyii-2817
use1-bfyii-2818
use1-bfyii-2819
use1-bfyii-2825
use1-bfyii-670
use1-bfyii-674
use1-bfyii-693
use1-bfyii-772
use1-bfyii-799
use1-bfyii-992
Unsure of which node you are on? We have a Knowledge Base article to walk you through determining your node : https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored
Subscribe to Datto SaaS Protection on the Status Page for up to date information.
You can monitor the current status of this issue at https://status.datto.com/
Apr 09, 2024 - 17:48 UTC
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Datto RMM - Syrah (APAC) - 13.0.0 Release
Apr 22, 2024 10:00-13:00 UTC
We are excited to announce the Datto RMM 13.0.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Datto RMM - Zinfandel (US West) - 13.0.0 Release
Apr 24, 2024 08:00-11:00 UTC
We are excited to announce the Datto RMM 13.0.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Datto RMM - Pinotage (EU1) - 13.0.0 Release
Apr 24, 2024 17:00-20:00 UTC
We are excited to announce the Datto RMM 13.0.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Datto RMM - Concord (US East) - 13.0.0 Release
Apr 25, 2024 08:00-11:00 UTC
We are excited to announce the Datto RMM 13.0.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Datto RMM - Merlot (EU2) - 13.0.0 Release
Apr 25, 2024 17:00-20:00 UTC
We are excited to announce the Datto RMM 13.0.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Datto RMM - Vidal (US East) - 13.0.0 Release
Apr 26, 2024 08:00-11:00 UTC
We are excited to announce the Datto RMM 13.0.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
For full details, the Datto RMM 13.0.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.0.0.htm
Posted on Apr 12, 2024 - 07:31 UTC
PSA - All Zones - Data Warehouse Maintenance
Apr 26, 2024 18:00-22:00 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance of the Data Warehouse SQL servers.
Impact: The Data Warehouse may be unavailable during the maintenance period.
Posted on Apr 11, 2024 - 14:49 UTC
Impact: The Data Warehouse may be unavailable during the maintenance period.
Posted on Apr 11, 2024 - 14:49 UTC
PSA - DE1, EU1, UK01, UK03 - Database Server Maintenance
Apr 29, 2024 20:00-20:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 14:52 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 14:52 UTC
PSA - AE01, AE02, AW01, AW02, ES01, ES02 - Database Server Maintenance
Apr 30, 2024 02:00-02:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:36 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:36 UTC
PSA - AU01 - Database Server Maintenance
Apr 30, 2024 13:00-13:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:55 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:55 UTC
PSA - DE1, EU1, UK01, UK02, UK03 - Database Server Maintenance
Apr 30, 2024 20:00-20:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:57 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:57 UTC
PSA - AE01, AE02, AW01, AW02, AW03 - Database Server Maintenance
May 1, 2024 02:00-02:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:59 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 11, 2024 - 16:59 UTC
PSA - AU01 - Database Server Maintenance
May 1, 2024 13:00-13:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:28 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:28 UTC
PSA - EU1, UK01, UK02, UK03 - Database Server Maintenance
May 1, 2024 20:00-20:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:29 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:29 UTC
PSA - AE01, AE02, AE03, AW01, AW02 - Database Server Maintenance
May 2, 2024 02:00-02:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:31 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:31 UTC
PSA - AU01, AU02 - Database Server Maintenance
May 2, 2024 13:00-13:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:32 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:32 UTC
PSA - EU01, UK01, UK02, UK03 - Database Server Maintenance
May 2, 2024 20:00-20:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:33 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:33 UTC
PSA - AE01, AE02, AE03, AW1, AW02, AW03 - Database Server Maintenance
May 3, 2024 02:00-02:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:35 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:35 UTC
PSA - AU01 - Database Server Maintenance
May 3, 2024 13:00-13:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:36 UTC
Impact: Autotask PSA may be slow or unresponsive during the maintenance period.
Posted on Apr 15, 2024 - 18:36 UTC